PSI Proteam Solutions Inc

Tier II IT Service Desk (FT)

Columbus, OhioFull-time
About the Job
Searching for multiple positions requiring field service technicians!

Candidates must be local to Columbus, OH for consideration.

We have multiple positions open, and we are searching for on-site Field Service Technicians. If you have some of the below skills you may be the right person that we are looking for.

  • The right candidate must have good communication and customer service experience.
  • The candidate should also have either a degree, proper certifications, or a minimum of 1-3 years of experience in the IT repair service industry; either in a Help Desk or Field Tech position.

  • PC Repair (Windows & Mac/Apple).
  • Laptop Repair.
  • Hardware Installation/Uninstall.
  • Phones (Android & IOS).
  • Scanners.
  • Printers.
  • Software.
  • Video and Peripheral Repair.
  • Cisco Video.
  • Cisco VOIP.
  • Microsoft Teams.
  • Utilized Service/Trouble Ticketing.
  • VPN.
  • Password Reset.
Certifications in CompTIA or a degree in Information Technology are helpful but not necessary.